Skip to content
WooTenders
Open, 2 days leftIT & electronicsGujarat nProcure (GIL) Tender ID 349152

Selection of Agency for Integrated Contact Centre and CRM Services for GIFT City

GIFT-Engineering

Gujarat

Estimated contract value
Not published
No estimate in the notice
EMD
₹1,00,000
Bid security, refunded after the bid · Exemption allowed (per portal)
Tender fee
₹5,000
Paid with the bid, not refunded
Bids close
16 Nov 2026, 3:00 pm IST
2 days left

Summary

Work period 720 days; EMD exemption allowed

Work duration 720 days · bids valid 180 days

AI summary — verify on the official portal

Scope of work

  • IT & electronics
  • Software, web & e-governance
Work duration
720 days
From the official tender record

Eligibility

Submission checklist

Bid validity
180 days

Documents the portal asks bidders to upload

  • Kindly Attached scan copy of Tender Fee Detail · Preliminary Stage
  • Kindly Attached scan copy of EMD Detail · Preliminary Stage
  • Documents supporting to Technical Eligibility Criteria · Technical Stage
  • Documents supporting to Financial Eligibility Criteria · Technical Stage
  • Signed bid document, Pre-Bid Clarification and Addendum · Technical Stage
  • Bidder company credentials GST, PAN, Cancelled cheque, MOA, AOA · Technical Stage
  • Company Profile · Technical Stage
  • Formats mentioned in bid document · Technical Stage
  • Other documents, if any · Technical Stage

Commercial terms

Contract value, EMD, tender fee and performance security are separate amounts; they are never added up.

Evaluation

Tender documents

Every file the department published. Unlock this tender to download them.

  • PDF

    Request for proposal (RFP)

    RFP document.pdf

    Locked
  • PDF

    Request for proposal (RFP)

    Revised RFP document.pdf

    Locked
  • PDF

    Corrigendum / amendment

    Addendum-1.pdf

    Locked
  • PDF

    Corrigendum / amendment

    Addendum-2.pdf

    Locked
  • PDF

    Pre-bid meeting document

    Pre-bid_clarifications_CRM.pdf

    Locked
  • PDF

    Corrigendum / amendment

    Addendum-3.pdf

    Locked
  • PDF

    Corrigendum / amendment

    Addendum-4.pdf

    Locked
  • PDF

    Corrigendum / amendment

    Addendum-5_CRM.pdf

    Locked
  • PDF

    Corrigendum / amendment

    Addendum-6-CRM.pdf

    Locked

Key dates

  1. Published25 Sept 2026, 3:15 pm IST
  2. Bids accepted from25 Sept 2026, 3:15 pm IST
  3. Pre-bid meeting30 Sept 2026, 3:00 pm IST
  4. Bids close16 Nov 2026, 3:00 pm IST
  5. Bid opening16 Nov 2026, 3:30 pm IST

Location and buyer

Gujarat

The tender doesn't say where the work is

Who issued it

  1. GIFT-Engineering
More tenders from GIFT-Engineering →

Changes, clarifications and contacts

Reference

Tender ID
349152
Reference
GIFT/RFP/MRKT/2026/20
Tender type
Open
Source
Gujarat nProcure (GIL)
Last checked on the portal
12 Nov 2026, 8:22 pm IST

Always verify details on the official portal before bidding.

Tenders most like this one

Open IT & electronics tenders closest to it in work and place

  1. IT & electronics25 days left

    Selection of agency to design, develop, operate and maintain AI-based employee management system for Amdavad Municipal Corporation

    Request for proposal for an AI-based employee management system; open tender

    Gujarat

    AMC-Smart City Ahmedabad Development Limited

    EMD ₹24.78 lakhCloses 9 Dec, 3:00 pm
  2. IT & electronics2 days left

    Selection of service provider for scanning and digitising records and document management system for Gujarat Maritime Board PPP Cell, Gandhinagar

    Work period 3 months

    Gujarat

    GMB-Privatisation Cell - Gandhinagar

    EMD ₹1.18 lakhCloses 16 Nov, 6:10 pm
  3. IT & electronics6 days left

    Datacentre migration and fibre uplink of network at GMDC corporate office, Ahmedabad

    Request for proposal covering datacentre migration and fibre uplink for the corporate office network; open tender

    Gujarat

    GMDC-Marketing & Sales

    EMD ₹1 lakhCloses 20 Nov, 6:00 pm
  4. IT & electronics5 days left

    Supply of integrated library management software for Ministry of Education, Vadodara, Gujarat

    1 integrated library management software delivered to Vadodara; GeM bid

    Vadodara, Vadodara district, Gujarat

    Department of Higher Education

    Value not publishedCloses 19 Nov, 12:00 pm
  5. IT & electronics9 days left

    Requirement of WhatsApp Business Services with Chatbot solution for UGVCL

    Work period 2 years

    Gujarat

    UGVCL-IT Department

    ₹63.91 lakhCloses 23 Nov, 5:00 pm
  6. IT & electronics2 days left

    AMC (Annual Maintenance Contract) of Dahua/HikVision make CCTV Including Hardware (with parts)/Software for 2 Years of PGVCL Offices

    Work period 720 days; EMD exemption allowed

    Gujarat

    PGVCL-Circle Office - Surendranagar

    ₹6 lakhCloses 16 Nov, 6:00 pm